Frequently Asked Questions
Where are you located?
8717 West 110th Street, Suite 650
Overland Park, KS 66210
We are currently accepting in person and Telehealth appointments.
Do you accept insurance?
No, we do not currently provide in-network insurance coverage; however, we would be happy to provide a Superbill to clients who would like to submit it to their insurance for reimbursement.
*Please check with your insurance provider to confirm coverage for out of network reimbursement
What is a Superbill?
A Superbill is a document that we can provide to you that contains billing and session information for you to submit to your insurance to seek reimbursement.
*Superbills do require a diagnosis
Why don’t you accept insurance, and are there benefits to self-pay?
Insurance requires a mental health diagnosis for your treatment to be covered. While a mental health diagnosis may be beneficial and appropriate for some, many people are seeking therapy for non-diagnosable reasons, such as grief, stress, relationship conflict, etc.
Other benefits of self-pay include fewer limits, more flexibility, and greater privacy in your specialized treatment and care.
Do you offer a sliding scale?
Yes, we do offer a limited number of sliding scale opportunities
What is Teletherapy?
Teletherapy is therapy done through a live video connection between the therapist and client. On some occasions, teletherapy can be done through telephone. Please inquire with your therapist if this is an option they provide.
Do I have to be at home to attend a teletherapy session?
While you don’t have to be at home to participate in your teletherapy session, we do ask that you are in a safe and confidential location that provides you the space to focus on you free from distraction and interruption.
All Buffalo Roam Therapists are licensed to practice therapy with anyone in the state of Kansas at the time of their session.
Is teletherapy as effective as in-person therapy?
While teletherapy has become increasingly popular over the past several months, it has actually been utilized for years in a variety of settings. According to the American Psychological Association, teletherapy is as effective as in-person psychotherapy, and even removes some barriers to receiving support (i.e. eliminates commute time, childcare challenges, privacy concerns, safety/illness, etc.).
What are your hours?
While each individual therapist’s schedule is different, we offer a range of session availability. Please contact us at info@buffaloroamtherapy.com to inquire about openings that match your availability, or if you have a specific therapist you would like to meet with, please feel free to contact them directly to discuss their availability.
What are your rates?
Each therapist sets their own rates, and may offer sliding scale options. If you have a specific therapist you would like to meet with, please feel free to reach out to them directly to discuss their rates.
Good Faith Estimate
Don’t have insurance or are not using insurance? You have the right to a Good Faith Estimate explaining how much your medical care will cost.
Under the No Surprises Act, health care providers are required to inform individuals who are either not enrolled in a health insurance plan or not using insurance, to receive a “Good Faith Estimate” of expected charges. The purpose of the NSA is to protect individuals, ensure informed consent related to medical billing practices, and protect providers’ expected billing practices.
Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services. It is difficult to determine the true length of treatment for mental health care as each client has a right to decide how long they would like to participate in mental health care services and all services are voluntary, however, a good faith estimate will be provided and reassessed as needed.
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services.
You can ask your healthcare provider for a Good Faith Estimate before you schedule a service.
You can ask for an updated Good Faith Estimate at any point reflecting your current expected charges.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
Make sure to save a copy or picture of your Good Faith Estimate.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call (800) 368-1019.
